Diversity & Inclusion

At Elbit Systems of America we are committed to providing safe, quality products and services. It is our goal to work collaboratively with our suppliers to exceed our customers’ increasing expectations, achieving outstanding performance through best in class products, services and processes. We expect our suppliers to conduct their operations in a socially and environmentally responsible manner, aligning with Elbit Systems of Americas values and ethics policy.

Our supply base is critical to winning in our businesses, in our products and, in delivering to our end customers.

Clauses
Every purchase order contains a list of quality clauses along with directions on where to download the  reference  document that details the requirements of each individual quality clause. It is the responsibility of the supplier to review these quality clauses before submitting a quote for any purchase order request. The quality clauses found in a purchase order originate from many sources including our internal requirements, customer requirements, DFARS and end user requirements. All quality clauses are equally important and failure to comply with an applicable quality cause will result in a non-conformance against an Elbit Systems of America supplier.

• ElbitAmerica, Inc. (Fort Worth, Texas)
• International Enterprises, LLC (Talladega, Alabama)
• Kollsman, Inc. (Merrimack, New Hampshire)
• M7 Aerospace, LLC (San Antonio, Texas)
  
  

Corrective Action 
A Corrective Action Request (CAR) is a formal notification from a Supplier Quality Management (SQM) source, requesting the cause of nonconformities of a product, process, or service be eliminated, with the objective of preventing  recurrence.

Typically a supplier will be notified of a  (CAR) via email from a SQM source to the suppliers contracting office and quality representative. The notification will include details on the non-conformance as well as dates when responses are requested.

Our Approach
In general, we expect our suppliers to follow the "8D" approach when responding to a CAR. The "8D" approach includes: 

• D0: Plan—Plan for solving the problem and determine the prerequisites.
• D1: Use a team—Establish a team of people with product/process knowledge.
• D2: Define and describe the problem—Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many (5W2H) for the problem.
• D3: Develop interim containment plan; implement and verify interim actions—Define and implement containment actions to isolate the problem from any customer.
• D4: Determine, identify, and verify root causes and escape points—Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. All causes shall be verified or proved, not determined by fuzzy brainstorming. One can use 5 Whys and cause and effect diagrams to map causes against the effect or problem identified.
• D5: Choose and verify permanent corrections (PCs) for problem/nonconformity—Through preproduction programs, quantitatively confirm that the selected correction will resolve the problem for the customer.
• D6: Implement and validate corrective actions—Define and implement the best corrective actions.
• D7: Take preventive measures—Modify the management systems, operation systems, practices, and procedures to prevent recurrence of this and all similar problems.
• D8: Congratulate your team—Recognize the collective efforts of the team. The team needs to be formally thanked by the organization.